Order Line 0330 123 4123
Order Line 0330 123 4123
Product Code: 204716
Provides an additional outlet when extending a telephone and ADSL broadband modem line.
Our Click & Collect service allows you to order online and then collect from your local store.
Click and collect orders can be made at any time on the Wickes website or via our Call Centre between 8am and 8pm Monday to Friday, between 8.30am and 5.30pm on Saturdays and between 10am and 4pm on Sundays by calling 0330 123 4123. Your call will be charged at the same rate as calling a landline, call rates from mobile providers will vary.
Subject to stock availability, we will aim to ensure that click and collect orders are available for collection from the nominated store within 1 store trading hour of our first email confirming your order number. Please check your selected stores trading hours via our Store Locator as these may vary.
This is a new service where we deliver your order within a one-hour time slot of your choice. The service costs £ 9.95 (including VAT) and is available 7 days a week for your convenience. Subject to availability, hourly time slots can be selected from the day you place your order.Does my order qualify?
The vehicles we use for our Hourly service are smaller in size, so there are a few restrictions to bear in mind. To qualify for Hourly delivery, your order will need to:
The delivery address must also be within 15 miles of a Wickes store offering this service.
How do I choose Hourly delivery?
When you check out your order, we’ll tell you if Hourly delivery is an option. You can then choose a convenient delivery time from the hourly slots available.
What is Standard delivery?
Our Standard delivery service is available for all products that aren’t classed as Big & Bulky or Supplier Delivered. It’s free for most orders over £50 and most of our standard products can be delivered the next working day, subject to availability.
When will you deliver?
This depends on when you place your order:
We normally deliver between 7am and 6pm. You can request a morning delivery (7am to 1pm) for an extra £5. If you need a more specific time slot, you can choose our Hourly Delivery service for eligible orders.
Can you deliver on Saturdays?
Yes, if you order by 5pm on Friday. Saturday deliveries cost an extra £5.
Where do you deliver to?
Our Standard delivery service covers most of the UK mainland (Great Britain) and the Isle of Wight. We don’t cover certain remote locations, any other offshore locations or Northern Ireland. Please note that some postcode areas aren’t eligible for next day or Saturday deliveries.
How much does Standard delivery cost?
This depends on the value of your order:
Orders up to £50
Orders over £50
Set out below is a summary of our Returns & Refunds policies, for full details see our Cancellations, Returns and Refunds policy