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Wickes Santiago Mortice Door Knob Pack Nickel

Product Code: 163929

  • For Use With: Exterior Doors-Interior Doors
  • Plate Width: 59 (Back Plate) mm
  • Years Guaranteed: 10 yr
  • Includes: Screws & Spindles
  • Finish: Satin Nickel
  • Material: Nickel
  • Type: Mortice Knob Set
  • Plate Height: 59 mm
  • Brand Name: Wickes

Premium quality door handles manufactured to the highest standard

Rating Snapshot (10 reviews)
5 stars
2
4 stars
2
3 stars
0
2 stars
1
1 star
5
10 reviews

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£12.99

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Premium quality door handles manufactured to the highest standard

  • All you need to fit one internal door
  • Suitable for internal and external doors
Overall Rating
Rating Snapshot (10 reviews)
5 stars
2
4 stars
2
3 stars
0
2 stars
1
1 star
5
Quality

Value For Money

Write a Review
  • WORST PURCHASE IN A LONG TIME
    28 Jan 2014
    By Rayshope
    From Chester
    Expertise: Trade
    Quality

    Value For Money

    Cons:  just about everything

    "We bought 7 sets - used the hinges to hang the doors and then set about installing the handles and latches. What a disaster. The hole size 22mm is not nearly sufficient. The latch constantly binds. You can't set the handle screws in straight as they are behind the actual knob and you can't get a screwdriver on them properly. It took me well over an hour just to get the latch set basically installed - something which should have taken ten minutes. I am appalled at the quality of this product - and wish I had checked other reviews on here first. What really surprises me is that some of the reviews stating the awful problems with this product are dated 4 years ago - and yet Wickes seem to have done nothing to address the situation. I am extremely disappointed."

    Was this review helpful to you? Yes 5
    No 1
  • Absolute Rubbish
    15 Mar 2012
    By sstray
    From Essex
    Expertise: Trade
    Quality

    Value For Money

    Pros:  everything you need in one pack
    Cons:  poor quality, poor internal finishing, needs disassembly before fitting

    "Thinking I would save time, I bought 6 packs, rather than buy the separate components. Saved 10 mins shopping, lost at least an hour later. The knobs are unsprung, and rely on the return spring of the latch. Most of the knobs were very stiff, 3 had rust on the washer and circlip. Oiling the washers had very little effect. Most had to be dismantled, and the washer removed to allow free movement. The pack states a 22mm bit will be required to fit the latch, but neglects to mention that the resulting hole will then need further work with a chisel for the body of the latch to actually enter the hole. 3 fixing holes are provided in the base of the knob. Unfortunately, all of them are obscured by the knob body. Inserting the fixing screws square to the base is an impossibility, even using an offset driver. Having to insert the screws at an angle means keeping the body in line with the spindle is extremely difficult, and as a consequence, much time is taken adjusting to ensure the spindle does not exert a lateral pressure on the latch, causing it to stick. In short, avoid like the plague!"

    Was this review helpful to you? Yes 12
    No 0
  • Very bad quality product
    16 Oct 2010
    By MikeH
    From Harlow
    Expertise: Expert DIYer
    Quality

    Value For Money

    Pros:  none
    Cons:  unfit for purpose

    "The quality of this product is appalling. Lock mechanism very poor with floppy action. Screws are soft and heads not at 90degrees to the shaft. Drill size specified is incorrect so hole needed enlarging after drilling.. Spindle bar would not fit into one of the handles. Always thought Wickes products were reasonable, but this one should be withdrawn from sale"

    Was this review helpful to you? Yes 8
    No 0
  • Satin door knobs
    09 Dec 2009
    By tivoli
    From Buckinghamshire
    Expertise: Moderate DIYer
    Quality

    Value For Money

    Pros:  good looking in place.
    Cons:  tricky to fix keeping the screws straight.

    "Good looking product. Reasonably priced, but screw holes are difficult to get at without angle screwdriver."

    Was this review helpful to you? Yes 3
    No 0
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Where and when can Wickes deliver items?

Our 'standard' products are available for next-day delivery (depending on your location and when you place your order).

Wickes delivers 'standard' (non-Big & Bulky) products to mainland UK (Great Britain) addresses, and to The Isle of Wight. We are unable to deliver to other remote and offshore locations.

Please refer to our Postcode Matrix to check whether we can deliver to your area, and if next-day delivery is available.

All products are delivered to the kerbside of the delivery address.

Where our next-day delivery service is available, it applies to 'standard' products that are ordered Monday – Thursday before 6pm.

For orders placed on a Friday before 6pm, we will try to deliver 'standard' products the following Monday.

For orders placed between 6pm on a Friday and 6pm on a Sunday, we will try to deliver 'standard' products the following Tuesday.

Next Day AM delivery is available for only £5 extra

Saturday delivery is available for only £5 extra.

How much will it cost?

Up to £50
Next Day Delivery: £5.95
Next Day AM Delivery: £10.95
Saturday Delivery: £10.95


£50 and over
Next Day Delivery: FREE
Next Day AM Delivery: £5
Saturday Delivery: £5

This delivery information applies to 'standard' products ordered online or by telephone. Go to our Delivery Information page for full delivery details of all our products and delivery methods.

Returns & Refunds 

Set out below is a summary of our Returns & Refunds policies, for full details see our Cancellations, Returns and Refunds policy

Products Which Are Not Required

You can return any unused product to us in its original condition for a refund within 30 days of delivery to you. Please note that we may be unable to accept the return of made-to-measure products unless they are faulty or have been damaged in transit.

Cancellation Rights

You can cancel any online order and receive a full refund (including standard delivery charges) at any time before the product is dispatched or within 14 days starting on the day after delivery.

Please note that if you cancel an order after the product has been delivered, you will be responsible for returning the Product to us at your cost within 14 days of the cancellation of your order. You can arrange for the product to be collected, by us or our nominated carrier, or return the product to your local Wickes store for free, with proof of purchase.

Faulty or Damaged Products

In the unlikely event that a delivered product is faulty or damaged, we will exchange it or provide you with a refund, as long as we are notified of the product's fault within 30 days of it being delivered to you.