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'DON'T OPEN ME' Terms & Conditions

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry and claim instructions are deemed to form part of the terms and conditions and by participating, all entrants will be deemed to have accepted and be bound by the terms and conditions.

Promoter: Wickes Building Supplies Limited, Lodge Way House, Lodge Way, Harlestone Road, Northampton NN5 7UG.

  1. Wickes Don’t Open Me promotion is open to all UK residents aged 18 or over, except employees of Wickes, their immediate families and anyone directly connected with the planning or administration of the promotion. Employees of the Promoter, any of the Promoter’s agencies and any of their parent, subsidiary and/or affiliate companies as well as their immediate family (spouse, parents, siblings and children) and household members of each such employee are not eligible to enter.
  2. Only 1 entry per person. Anyone trying to circumvent this rule by using alternative details may be disqualified from this promotion. Claims (bulk or otherwise) made from trade, consumer groups or third parties will not be accepted.
  3. Promotion runs from Friday 14th April 2017 to Sunday 23rd April 2017 inclusive, excluding Sunday 16th April. Visit stores between 8am – 8pm.
  4. To claim your reward present the card, unopened, to a member of the Don’t Open Me team, in Wickes Acrewood Way, St Albans AL4 0JY or Wickes Unit 2, London Road, Hemel Hempstead HP3 9SR stores between 8am – 8pm on promotional days. Any envelopes opened before handing to a member of the ‘Don’t open me’ team in store will be invalid.
  5. Winners will be notified immediately in store of their reward. Both you and the Don’t Open Me Manager must complete your details inside the card upon opening it. Winners will receive their reward in exchange for their completed, validated promotional card.
  6. The winner of the £5,000 holiday voucher will receive their reward via post within 21 working days. Holiday voucher terms and conditions apply: vouchers and cards can be used as full or part payment. Additional payments can be made. Tour operators’ website prices may differ from travel agents and offer on-line discounts which may not apply. Certain tour operators and airlines will incur a booking fee. Some tour operators may offer products and services which are only available direct. Full list of participating tour operators can be found here:
  7. Winners of the Garden Sheds, Flymo Lawnmowers & Makita drills will be contacted via email within 72 hours of winning to arrange delivery.
  8. Winners of the 4 x 2.5ltr tins of Dulux paint will receive a coupon from the Don’t Open Me desk. Coupon terms and conditions apply: Voucher can only be redeemed at Wickes St Albans or Wickes Hemel Hempstead. Voucher allows you 4 pots of 2.5L Dulux paint purchased in a single transaction, no other purchase necessary. Cannot be used in conjunction with any other voucher promotion, monthly trade exclusive deal email/voucher, colleague discount or Our Price Promise. Voucher cannot be exchanged for cash. Offer can be withdrawn at any time without notice. Voucher must be redeemed by 31st December 2017.
  9. Winners of the £25 Wickes gift cards will receive their gift card from the Don’t Open Me desk. Gift card terms and conditions apply – please see
  10. Winners of the coupon worth £5 when you spend £25 or more in store will receive a coupon from the Don’t Open Me desk. Coupon terms and conditions apply: Only valid in-store at Wickes St Albans or Wickes Hemel Hempstead. Minimum spend £25 or more made by 31st December 2017. Excludes installation, gift vouchers/cards or purchases on-line. Cannot be used in conjunction with any other voucher promotion, monthly trade exclusive deal email/voucher, colleague discount or Our Price Promise. Voucher cannot be exchanged for cash. Offer can be withdrawn at any time without notice.
  11. No rewards may be exchanged for cash. All Don’t Open Me cards are subject to validation by Don’t Open Me Manager.
  12. All completed, validated promotional cards must be surrendered at the point of winning to be valid.
  13. By taking part in the promotion, participants acknowledge that they may be required to take part in relevant publicity without further consent or payment. Such publicity may include, without limitation, the participants’ names and/or images and statements made by the participants concerning the promotion.
  14. All prize winners’ names and towns will be available from the promotion address from 30th April 2017 until 31st July 2017 - send a SAE to “Winners” at Wickes Don’t Open Me, c/o The Big Kick, I Carters Row, Hatfield Park, Hatfield, Herts AL9 5NB.
  15. If for any reason any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries/claims. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
  16. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the reward, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  17. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect.
  18. Any question concerning the legal interpretation of the rules will be based on English law and the Courts of England and Wales will have exclusive jurisdiction.
  19. The Promoter will only use the personal details supplied for the administration of the promotion and for marketing communications. To claim your reward you must consent to receive marketing communications from Wickes. You may unsubscribe from these at any time. Your personal details will at all times be kept confidential and in accordance with the Data Protection Act 1998. Visit for the Promoter’s Privacy Policy. By participating in the Promotion, you agree to the use of your personal data as described here.