Skip to content Skip to navigation menu

Get In Touch

If you have any questions or comments, feel free to get in touch by phone, e-mail or post. We're here to help.


Order by Phone

Details of the Wickes telephone order hotline, including contact numbers and opening hours.


Delivery Information

Delivery information relating to online and telephone orders, including delivery times and costs.


Our Price Promise

Find an equivalent product cheaper locally and we'll match it. That's our price promise.


Returns & Refunds

This section contains details of our policy and procedures regarding all aspects of returns and refunds.


Frequently Asked Questions

Some frequently asked questions regarding product information, shopping online, delivery and pricing.


Customer Reviews Guidelines

Some helpful guidelines on how to rate and review your Wickes purchase, and share your thoughts with others.

Wickes is a registered full member of The Furniture Ombudsman.

The Furniture Ombudsman is an independent not-for-profit organisation which raises standards and is approved by the government to provide alternative dispute resolution services.

To find out more about The Furniture Ombudsman and how to use their service, visit