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Flooring FAQs

From the difference between materials to the best type of flooring for each room of your home, here are our expert answers to your frequently asked questions.

What are the main differences between laminate, wood and luxury vinyl flooring?

Laminate Flooring
Felt Lap Adhesive

Laminate flooring is made from four layers compressed under intense pressure. A top transparent wear layer protects the pattern layer beneath, which features the photographic texture of wood or stone. Then, a substrate layer of high-density fibreboard and a backing layer to protect from moisture and warping.


Wood Flooring
Felt Lap Adhesive

There are two types of wood flooring – engineered wood and solid wood. Engineered wood is multiple layers of wood topped with a hardwood veneer. Solid wood is just that, made from a single piece of wood shaped into planks. The beauty of solid wood is that it will last a lifetime with the right care and maintenance.


Luxury Vinyl Flooring
Felt Lap Adhesive

Luxury vinyl flooring is the latest addition to our flooring range and offers authentic, natural looking flooring designs and textures at a lower price than real wood. Its moisture resistant properties also makes it a perfect option for kitchens and bathrooms.


What are the main differences between locking systems?

Laminate and luxury vinyl

Our laminate and luxury vinyl ranges have two different locking systems: Twin Clic or Rapid Fit. Both are easy to install but Rapid Fit takes less time and is easier if you’re working on your own.


Engineered wood and solid wood

Engineered wood and solid wood usually have a tongue and groove locking system which may require gluing or secret nailing to ensure no visible nailheads or fixtures.


Certain flooring manufacturers will have different locking systems specific to them, so always check the product instructions carefully.

Our how to videos explain how to fit these locking systems.


Can I put laminate, wood or luxury vinyl flooring in a bathroom?

You can put any of our 8mm tile effect laminate flooring or luxury vinyl flooring in a bathroom. Other laminates and certain types of engineered wood floor are also suitable but you’ll need to check the manufacturer’s recommendations. Solid wood isn’t suitable except for solid bamboo flooringwhich is naturally moisture resistant and environmentally friendly.

Flooring not specifically designed for bathrooms may expand, warp and discolour over time. If you get large quantities of water on any of our flooring, it’s best to mop it up straight away.


Can I put laminate, wood or luxury vinyl flooring in a kitchen?

The rules for bathrooms also apply to kitchens as floors in both these spaces are likely to get liquids on them. However, you have a wider range of options including engineered wood, laminate, luxury vinyl and solid wood. Kitchens are considered high traffic areas which requires suitable, durable flooring so always check the manufacturer’s recommendations.


How do I look after laminate, wood and luxury vinyl flooring?

Grit in the bottom of shoes can scratch your flooring, so mats for your external doors are a good idea. It’s also worth getting protective felt pads for the bottom of your furniture legs to avoid scratching.

To repair any scratches and surface holes on laminate, luxury vinyl and wood, we sell a flooring repair kit. All solid wood and some engineered wood floors can be sanded down and re-treated with an oil, varnish or lacquer.


How do I clean laminate, wood and luxury vinyl flooring?

To clean your flooring, just vacuum or sweep as you would any other floor. If you need to clean any stubborn dirt, use a damp (not wet) cloth or mop as excessive water can damage the floor. If you spill any liquid, clean this up straight away with an absorbent cloth to avoid moisture penetrating the floor. If you do need to use any detergents or floor cleaning products, always check the manufacturer’s instructions.


Can I install underfloor heating beneath laminate, wood and luxury vinyl flooring?

Underfloor heating can be used under most types of flooring, however, the material you choose will have an impact on its efficiency. Of the types of flooring we sell, solid wood is the least suited to underfloor heating because its thickness makes it the least thermally efficient.

You should always check with the manufacturers of both the flooring and heating system to check they are suitable for using together. They will also give you advice on the kind of underlay to use as you will need one that conducts, rather than absorbs the heat.


Why do I need expansion gaps between the flooring and the walls?

You need expansion gaps of between 10mm to 15mm at the edges of your room, depending on the manufacturer's recommendations. This is because natural fluctuations of temperature and humidity will cause your floor to expand and contract. These gaps are usually covered by your skirting board.


Can I lay laminate, wood or vinyl flooring over carpet?

No, you will need to remove all carpet and underlay before laying your new flooring.


Can I use my old carpet underlay under my new flooring?

Carpet underlay is unsuitable for laying laminate, wood or luxury vinyl over as it has too much give in it so it will put undue stress on the joints.