Order Line 0330 123 4123
We actively check 1000s of competitors’ prices to make sure the Wickes price is the best price. If you find an equivalent product cheaper locally, we’ll match it, that’s a promise.
If you want to make a claim before you've bought the Products from Wickes, we’ll ask you for the details of the other price you've found.
If you've already bought Products from us and then found them cheaper elsewhere within 7 days of your purchase, we can action a Price Match Promise subject to the details below.
- In both cases, we’ll ask to see proof of the other price you’ve found or your receipt if you’ve already bought them. The decision to make a Price Match Promise is completely down to the Duty Manager and his or her decision is final (whether you have proof or not).
- Matches will only be made on the selling price of the goods. ‘Free gifts’ or ‘Give aways’ are not included. The equivalent product must, in Wickes’ reasonable opinion, have the same specification and pack size/quantity. Wickes’ decision on what is an equivalent product is final and not negotiable.
- You can make a Price Match Promise claim up to 7 days after you have made a purchase from Wickes. Claims should be backed up with evidence of the other relative product, price and promotion. - The equivalent product must be in stock at a retailer based within a 10 mile radius of the Wickes store where the product was purchased. The competitor price to be matched must include VAT and can be ‘Sale’ or ‘Offer Price’.
- Claims for Price Match Promise after a purchase from Wickes must be made at the Wickes store where the Product was originally bought. Only one refund per customer per Wickes purchase will be given. Our instant Price Match Promise excludes prices and products advertised on the Internet and in catalogue. These terms and conditions do not affect your statutory rights.
If you find a cheaper equivalent kitchen or bathroom available to order from a retailer based within a 10 mile radius of the Wickes store from which you are seeking to purchase your kitchen or bathroom then bring us a copy of the valid quotation and subject to the details below we will match it.
- The competitor quote must include VAT and comparison will only be made against the selling price of the goods, 'Free gifts' and 'Give aways' are excluded.
- The equivalent kitchen or bathroom must, in Wickes' reasonable opinion, have the same specification, style and quality. The decision of the Wickes' Store manager as to what is an equivalent product is final and not negotiable.