Wickes Window Casement Fastener - Aluminium
Product code: 188334
Hourly delivery - £9.95
Standard delivery from FREE*
FREE Click & Collect from store within 1 hour
Traditional design window fastener that comes with hook, mortice stop and screws
View product detailsProduct attributes
- For Use With:
- Windows
- Material:
- Aluminium
- Type:
- Casement Stay
- Brand Name:
- Wickes
Features & benefits
- Aluminium construction
- Fixings included
Returns & Refunds
If you want to return your Wickes product for an exchange or refund, you can do so at any time up to 30 days after receiving it.
Faulty or damaged products
In the unlikely event that a delivered product (including made-to-measure items) is faulty or damaged, we will exchange it or provide you with a full refund (including delivery charges), as long as we are notified of the product’s fault within 30 days of it being delivered to you.
You can arrange for the product to be collected, by ourselves or nominated carrier, or return the product to your local Wickes store, with proof of purchase.
Products not required
You can return Wickes products you do not require for a refund.
If you cancel your order within 7 days following the date of delivery, we will give you a full refund including delivery charges.
If you advise us of your proposed return within 30 days (but more than 7 days) following the date of delivery we will give you a full refund excluding delivery charges.
Made-to-measure products
Made-to-measure products may NOT be returned unless they are deemed to be faulty or have been damaged in transit.
Hourly Delivery
What is Hourly delivery?
This is a new service where we deliver your order within a one-hour time slot of your choice. The service costs £ 9.95 (including VAT) and is available 7 days a week for your convenience. Subject to availability, hourly time slots can be selected from the day you place your order.
Does my order qualify?The vehicles we use for our Hourly service are smaller in size, so there are a few restrictions to bear in mind. To qualify for Hourly delivery, your order will need to:
- Weigh under 200kg
- Be no larger than one cubic metre
The delivery address must also be within 15 miles of a Wickes store offering this service.
How do I choose Hourly delivery?
When you check out your order, we’ll tell you if Hourly delivery is an option. You can then choose a convenient delivery time from the hourly slots available.
Big and Bulky delivery
What are Big & Bulky products?
Big & Bulky products are items such as sand, cement, timber and sheeting materials. We deliver Big & Bulky products 6 days a week. We may be able to deliver your order the next working day, depending on available space. However, some of the heavier products have a 7 working day lead time (see below).
The price of your Big & Bulky delivery will depend on your location and preferred delivery day – see below for details.
When will you deliver?
This depends on when you place your order. Items with a normal lead time will be delivered as follows:
- If you order by 5pm Monday to Thursday, we’ll try to deliver the next day.
- If you order by 5pm on Friday, we’ll try to deliver the following Monday.
- If you order between 5pm on Friday and 5pm on Sunday, we’ll try to deliver the following Tuesday.
We usually deliver between 7am and 8pm. As we can’t always offer next day delivery for Big & Bulky products, we’ll contact you by text or phone to confirm when your order will be delivered.
What about products with a 7 day lead time?
We’ll aim to deliver these products within 7 working days, between 7am and 8pm. We’ll let you know when your order will be delivered.
Can you deliver on Saturdays?
Yes, subject to availability. Saturday deliveries cost an extra £5 and you’ll need to order by 5pm on Friday for products with a normal lead time. For 7 day products, delivery will be made the Saturday after you place your order, so it may take more than 7 working days for it to arrive.
Where do you deliver to?
Our Big & Bulky delivery service covers most of the UK mainland (Great Britain). We don’t deliver to certain remote locations or anywhere offshore.
How much does Big & Bulky delivery cost?
Our costs for Big & Bulky deliveries, including 7 day lead time products, are as follows:
| Distance from your
nearest Wickes Store |
Big & Bulky
Mon - Fri Delivery |
Big & Bulky
Saturday Delivery |
|---|---|---|
| 0 - 10 Miles | £30 | £35 |
| 10 - 20 Miles | £35 | £40 |
| 20 - 40 Miles | £45 | £50 |
| 40 - 60 Miles | £85 | £90 |
| 60+ MIles | £95 | £100 |
Our Click & Collect service allows you to order online and then collect from your local store.
Click and collect orders can be made at any time on the Wickes website or via our Call Centre between 8am and 8pm Monday to Friday, between 8.30am and 5.30pm on Saturdays and between 10am and 4pm on Sundays by calling 0330 123 4123. Your call will be charged at the same rate as calling a landline, call rates from mobile providers will vary.
If you have paid by PayPal, please bring a copy of your order confirmation (either printed or on your phone), together with a photographic ID, such as a valid driver’s licence.
Subject to stock availability, we will aim to ensure that click and collect orders are available for collection from the nominated store within 1 store trading hour of our first email confirming your order number. Please check your selected stores trading hours via our Store Locator as these may vary.
How much will it cost?
Click and Collect - FREE
Order online or telephone and collect your items in just 1 hour