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Get In Touch

Call Us - 0330 123 4123.

If you have an enquiry regarding an existing order, please feel free to call our Customer Services team on 0330 123 4123.

If your enquiry is in reference to an existing order, please include the order reference number.

Please call 03448 922 721 If you have a enquiry regarding a Kitchen or Bathroom order.

We are available to deal with your enquiries;
Monday to Friday 08:00–20:00, Saturday 08:30–17:30, Sunday 10:00–16:00

Please note that calls may be recorded for training and quality purposes.



Write to us

You can write to us at the following address:
Wickes Customer Services
Rhosili Road
Brackmills Industrial Estate




As much as we would love to get it right first time every time, we accept that things can go wrong from time to time. When this happens, we would always encourage you to contact our dedicated customer services team above, who really would like an opportunity to put things right for you as quickly as possible.

We value customer feedback and genuinely want to help find a resolution you are happy with.

Gordon MacKenzie
Head of Customer Services



Media Enquiries

Please call: 0844 875 1491