Order Line 0330 123 4123
Order Line 0330 123 4123
We will collect information about you when you:
We may use the information provided by you in a variety of ways, including:
We only retain your information for a limited period in order to respond to your query, provide you with the information you require or to send you updates on our products and services for as long as you indicate that you are happy for us to do so. We are required to keep some records for a longer period of time to meet our legal obligations.
So that we can provide a better service, we want to understand the shopping patterns of our customers, how customers select the products and services they ultimately buy, which apps and technology customers prefer to use, and how successful our advertising and promotional campaigns have been. We may use a number of different techniques to do this:
Wickes is part of the Travis Perkins Group. We never make your personal details available to companies outside of the Travis Perkins Group for their own marketing purposes.
However, we may use other companies to provide services to you on our behalf. These services may include but are not limited to answering your questions about products or services, sending postal mail, texts and emails and analysing data. We will only provide those companies with the information they need to deliver the service we have engaged them for and they are prohibited from using that information for any other purpose.
We may have to disclose your information by law or because a court or the police or other law enforcement agency has asked us for it. In the event that a majority of our shares are bought by another company or we transfer a substantial amount of our assets to another company, we may disclose your personal information to that purchaser.
We take protection of your information seriously and have appropriate physical and technological security measures in place to keep it safe. For further details please see our Security Online section. Internally, we restrict access to personal information. Only employees who need the information in order to do their jobs have access to it. Your information will be stored in Europe and will not be transferred to any other country.
This website is operated by Wickes Building Supplies Limited. You may request details of the personal information that we hold about you. If you would like a copy of it, please email us. A small fee may be payable.
We want to make sure that your personal information is accurate and up to date. Therefore, if you think any information we hold about you is incorrect or incomplete, please email or write to us as soon as possible so we can update our records. If you have set up an account you can always update your details in the account settings.