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Order by Phone


03 numbers are not premium rate numbers – they cost the same as normal calls to landline numbers. 03 numbers connect you directly to our telesales team, and will be included as part of any inclusive call minutes or discount schemes for geographic calls.

The telephone order hotline is available 7 days a week.

Monday - Friday 8:00am - 8:00pm
Saturday 8:00am to 6.00pm
Sunday 10:00am to 5.00pm



If you have a query regarding an existing order, contact us here.

You can also check our Frequently Asked Questions.
These provide answers to the most common queries we receive.

More information



Calls may be recorded for training and quality purposes. Calls to the Wickes telephone order line cost 0.009ppm (pence per minute) at any time. However, callers will pay whatever the cost of calling a normal geographical 01 or 02 number is depending on your call package. 0330 numbers are included in all discount packages and free call allowances. Check with your telephone/network service provider for full details.