Deliveries
PayPal refunds are processed through our Customer Service Centre using the number 0330 123 4123. If you return your product to store, you will be offered an exchange to the same value and/or any monies owed will be refunded by gift card. Alternatively you can get a full refund on gift card only. You cannot return the item in store and receive a PayPal refund. All PayPal refunds must be collected via our courier (which will be collected at our cost) and cannot be left in store.
Click & Collect
If you return your product to the same store it was collected from, you will be refunded via PayPal onto your payment card. However, if you return your product to a different store than where you collected it, you will be offered an exchange to the same value and/or any monies owed will be refunded by gift card. Alternatively you can get a full refund on gift card only.