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Our Delivery Options

Please note that we cannot amend an order once placed - please contact our customer services team on 0330 123 4123 if you need to cancel your order.

Track your order
  • Track the status of your order whilst it is on its way to you with our handy tool.
Click & Collect from store within 30 minutes - FREE
  • Orders available for collection within 30 minutes. (Occasionally this could take a little longer; particularly if your order contains Big & Bulky items) - Please wait for your email or SMS confirmation that your order has been picked before visiting your local store to collect.
Standard delivery
  • FREE over £85 or £7 for orders costing below £85
  • Depending on the product, deliveries weighing over 375kg may incur a Big & Bulky delivery charge of £35, as they may be delivered by a HiAB carrier. Please refer to our Delivery Details for more information.
  • Order by 3pm to receive your items the next day.
  • We deliver Monday - Saturday, between 7am and 7pm (subject to calendar availability).
  • Orders delivered on a Saturday incur an additional £5 charge.
  • Delivery exclusions apply.
Big & Bulky delivery - from £35.00
  • We offer a 6 day per week delivery service on items including sand, cement, timber and sheet materials.
  • Orders weighing over 375kg may incur a Big & Bulky delivery charge, as they may be delivered by a HiAB carrier.
  • Order by 11am and we’ll aim to deliver your items on a day of your choice. (Subject to calendar availability).
  • We deliver Monday to Saturday between 7am and 7pm. You’ll be able to choose your delivery day at the checkout, subject to calendar availability and item availability.
  • Delivery exclusions apply.
  • Big & Bulky orders costing up to £750 delivered Monday - Friday: £35. Big & Bulky orders costing up to £750 delivered on a Saturday: £40
  • Big & Bulky orders costing over £750 delivered Monday - Friday: FREE. Big & Bulky orders costing over £750 delivered on a Saturday: £5
Supplier delivery
  • Supplier delivered products can be delivered to mainland UK addresses with some exceptions (such as remote locations) depending on the supplier.
  • Please check for any delivery restrictions before you place your order. You can contact our customer service team by telephone on 0330 123 4123.
  • FREE on all orders over £85.
  • Order by 3pm to receive your items in the advertised lead time.
  • We deliver Monday - Friday, between 7am and 7pm.
  • Supplier delivered products are excluded from the Wickes 30-day refund policy. This does not affect your statutory rights.

Delivery is available to most mainland UK addresses. However, we are unable to deliver to all UK addresses. Please refer to the table below for postcode areas to which we cannot currently deliver.

Postcode areas we do not deliver to

BT
HS
KA27 - KA28
KW15 - KW17
PA42 - PA49
PA60 - PA78
PH42 - PH44
TR21 - TR25
ZE

We are currently only able to offer restricted delivery services to some areas of the UK. Please refer to the table below for postcode areas with restricted delivery.

Please check for any delivery restrictions in your area before you place your order. You can contact our customer service team by telephone on 0330 123 4123.

Postcode areas with restrictions

AB
DG
FK17 - FK21
HR2 - HR6
IV
KW1 - KW15
LD
LL30 - LL78
PA16
PA20 - PA38
PA80
PH15 - PH41
PH15 - PH50
PH45 - PH50
PL
SA32 - SA73
SY14 - SY25
TD
TR
Delivery terms & conditions
  • Delivery restrictions apply. Please check our delivery exclusions table for areas to which we are currently unable to deliver.
  • All quoted delivery dates and times are estimates and although we will try our best to meet them, we will not be responsible if we are unable to do so. We will let you know if we cannot deliver your products within 30 days of when we receive your payment and will give you the option to either wait for the products or cancel your order and receive a full refund.
  • We strongly recommend that you do not book fitters or trades persons until your order has been delivered and checked by you. We cannot be held responsible for any third-party costs or charges which you incur due to non-delivery of an order, or orders that have not been checked on delivery.
  • Please refer to our full terms & conditions for more information.