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Netatmo Welcome Smart Home Indoor Security Camera

Product code: 171101
£170.00
In Stock
Delivery Next day available
Standard delivery from FREE
FREE Click & Collect from store within 1 hour
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Welcome is a connected smart camera for your home using revolutionary facial recognition technology. As well as letting you monitor your home remotely day and night, Welcome alerts you when your children or relatives pass the camera and sends their first name directly to your smartphone. The camera notifies you too when it detects an unknown face, which adds to the strength of your home protection. Use Welcome to keep an eye on your home when you are somewhere else or to monitor your second home remotely. Look at the direct broadcast or watch recorded videos on your smartphone, tablet or computer (app available on the App Store and Google Play). Storing your videos is perfectly secure and completely free.

Camera Resolution:
Up to 1920 x 1080
Suitable for Night Recording:
Yes
Interior or Exterior Use:
Interior
Connection Type:
Wireless
Power Type:
Mains
Learn more

Product attributes

Camera Resolution:
Up to 1920 x 1080
Suitable for Night Recording:
Yes
Interior or Exterior Use:
Interior
Connection Type:
Wireless
Power Type:
Mains
Operating System Compatibility:
iOS/Android
Recording Format:
Encode H.264
Colour:
Gold
Height:
35 mm
Length:
35 mm
Width:
150 mm
Weight:
0.20 kg
Type:
Smart Security Cameras
Years Guaranteed:
2
Manufacturer Model No:
NSC01-UK
Brand Name:
Netatmo

Features & benefits

  • Welcome puts names to the faces it sees: revolutionary face recognition technology
  • Welcome sends the names of the people it sees directly to your smartphone. Be notified when your children or elderly parents are home. The security camera also alerts you when it sees a stranger
  • Protects your family's privacy - disable video recordings or notifications for individual people, such as your adolescent or partner
  • Video storage is free and flexible
  • Alarm detection - when Welcome hears an alarm, whether it be a smoke alarm, CO alarm, security alarm or siren, it will send a notification and record a video
  • A seamless experience - Welcome's setup is straightforward: place the camera indoors, facing your entrance, plug it in and download the App. Identify your loved ones with a simple click
  • As the Tags sense vibrations, they can alert you even before an intrusion
  • Storing your videos is free and secure on the included microSD card, with the option of using your FTP server or your Dropbox account as additional storage
  • Works with Apple HomeKit & IFTTT
  • No hub required

Returns & Refunds 

If you want to return your Wickes product for an exchange or refund, you can do so at any time up to 30 days after receiving it. 

Faulty or damaged products

In the unlikely event that a delivered product (including made-to-measure items) is faulty or damaged, we will exchange it or provide you with a full refund (including delivery charges), as long as we are notified of the product’s fault within 30 days of it being delivered to you.

You can arrange for the product to be collected, by ourselves or nominated carrier, or return the product to your local Wickes store, with proof of purchase.

Products not required

You can return Wickes products you do not require for a refund.

If you cancel your order within 7 days following the date of delivery, we will give you a full refund including delivery charges.

If you advise us of your proposed return within 30 days (but more than 7 days) following the date of delivery we will give you a full refund excluding delivery charges.

Made-to-measure products

Made-to-measure products may NOT be returned unless they are deemed to be faulty or have been damaged in transit.

Standard Products

Our Standard delivery service is available for all products that aren’t classed as Big & Bulky or Supplier Delivered. Our standard products can be delivered the next working day, subject to availability.

When will you deliver?

This depends on when you place your order:

  • If you order by 5pm Monday to Thursday, we’ll deliver the next day.
  • If you order by 5pm on Friday, we’ll deliver the following Monday.
  • If you order between 5pm on Friday and 5pm on Sunday, we’ll deliver the following Tuesday.

We normally deliver between 7am and 6pm. You can request a morning delivery (7.00am to 1pm) for an extra £5. If you need a more specific time slot, you can choose our Hourly Delivery service for eligible orders.

Can you deliver on Saturdays?

Yes, if you order by 5pm on Friday.

Where do you deliver to?

Our Standard delivery service covers most of the UK mainland (Great Britain). We don’t cover certain remote locations, any other offshore locations or Northern Ireland. Please note that some postcode areas aren’t eligible for next day or Saturday deliveries.

How much will it cost?

Orders Up to £75.00

Next Day Delivery: £7.95
Next Day AM Delivery: £12.95
Saturday Delivery: £12.95

Orders Over £75.00

Next Day Delivery: FREE
Next Day AM Delivery: £5
Saturday Delivery: £5


This delivery information applies to 'standard' products ordered online or by telephone. Go to our Delivery Information page for full delivery details of all our products and delivery methods.

Our Click & Collect service allows you to order online and then collect from your local store.

Click and collect orders can be made at any time on the Wickes website or via our Call Centre between 8am and 8pm Monday to Friday, between 8.30am and 5.30pm on Saturdays and between 10am and 4pm on Sundays by calling 0330 123 4123. Your call will be charged at the same rate as calling a landline, call rates from mobile providers will vary.

If you have paid by PayPal, please bring a copy of your order confirmation (either printed or on your phone), together with a photographic ID, such as a valid driver’s licence.

Subject to stock availability, we will aim to ensure that click and collect orders are available for collection from the nominated store within 1 store trading hour of our first email confirming your order number. Please check your selected stores trading hours via our Store Locator as these may vary.

How much will it cost?

Click and Collect - FREE 
Order online or telephone and collect your items in just 1 hour