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Netatmo Welcome Smart Home Indoor Security Camera

Product Code:   171101

Welcome is a connected smart camera for your home using revolutionary facial recognition technology. As well as letting you monitor your home remotely day and night, Welcome alerts you when your children or relatives pass the camera and sends their first name directly to your smartphone. The camera notifies you too when it detects an unknown face, which adds to the strength of your home protection. Use Welcome to keep an eye on your home when you are somewhere else or to monitor your second home remotely. Look at the direct broadcast or watch recorded videos on your smartphone, tablet or computer (app available on the App Store and Google Play). Storing your videos is perfectly secure and completely free.

  • Camera Resolution: Up to 1920 x 1080
  • Suitable for Night Recording: Yes
  • Interior or Exterior Use: Interior
  • Connection Type: Wireless
  • Power Type: Mains
  • Operating System Compatibility: iOS/Android
  • Recording Format: Encode H.264
  • Colour: Gold
  • Height: 35 mm
  • Length: 35 mm
  • Width: 150 mm
  • Weight: 0.20 kg
  • Type: Smart Security Cameras
  • Years Guaranteed: 2
  • Manufacturer Model No: NSC01-UK
  • Brand Name: Netatmo

£170.00

In Stock
Delivery: Within 5 working days from our supplier

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Welcome is a connected smart camera for your home using revolutionary facial recognition technology. As well as letting you monitor your home remotely day and night, Welcome alerts you when your children or relatives pass the camera and sends their first name directly to your smartphone. The camera notifies you too when it detects an unknown face, which adds to the strength of your home protection. Use Welcome to keep an eye on your home when you are somewhere else or to monitor your second home remotely. Look at the direct broadcast or watch recorded videos on your smartphone, tablet or computer (app available on the App Store and Google Play). Storing your videos is perfectly secure and completely free.

  • Welcome puts names to the faces it sees: revolutionary face recognition technology
  • Welcome sends the names of the people it sees directly to your smartphone. Be notified when your children or elderly parents are home. The security camera also alerts you when it sees a stranger
  • Protects your family's privacy - disable video recordings or notifications for individual people, such as your adolescent or partner
  • Video storage is free and flexible
  • Alarm detection - when Welcome hears an alarm, whether it be a smoke alarm, CO alarm, security alarm or siren, it will send a notification and record a video
  • A seamless experience - Welcome's setup is straightforward: place the camera indoors, facing your entrance, plug it in and download the App. Identify your loved ones with a simple click
  • As the Tags sense vibrations, they can alert you even before an intrusion
  • Storing your videos is free and secure on the included microSD card, with the option of using your FTP server or your Dropbox account as additional storage
  • Works with Apple HomeKit & IFTTT
  • No hub required

Our Click & Collect service allows you to order online and then collect from your local store.

Click and collect orders can be made at any time on the Wickes website or via our Call Centre between 8am and 8pm Monday to Friday, between 8.30am and 5.30pm on Saturdays and between 10am and 4pm on Sundays by calling 0330 123 4123. Your call will be charged at the same rate as calling a landline, call rates from mobile providers will vary.

When collecting your order, you will need to bring photographic ID. If you pay with PayPal, your order cannot be collected by a third party.

Subject to stock availability, we will aim to ensure that click and collect orders are available for collection from the nominated store within 1 store trading hour of our first email confirming your order number. Please check your selected stores trading hours via our Store Locator as these may vary.

How much will it cost?

Click and Collect - FREE 
Order online or telephone and collect your items in just 1 hour

Where and when can Wickes deliver items?

Supplier Delivered products can be delivered to mainland UK (Great Britain) addresses with some exceptions (such as remote locations) depending on the supplier. For more details please contact our customer services team. All products are delivered to the kerbside of the delivery address. We are unable to offer specific delivery time slots. Deliveries will be within the timescales mentioned above For more information, read our Delivery Terms & Conditions.

Saturday delivery is not available.

How much will it cost?

£7.95

This delivery information applies to ‘Supplier Delivered’ products ordered online or by telephone. Go to our Delivery Information page for full delivery details of all our products and delivery methods.
 

Returns & Refunds. 

Set out below is a summary of our Returns & Refunds policies, for full details see our Cancellations, Returns and Refunds policy

Products Which Are Not Required

You can return any unused product to us in its original condition for a refund within 30 days of delivery to you. Please note that we may be unable to accept the return of made-to-measure products unless they are faulty or have been damaged in transit.

Products purchased in store

Within 30 days of receipt, any unused product can be returned at your expense for a full refund or exchange. Bring it to any of our branches, or contact our Customer Service team on 0330 123 4123 or at customerservices@wickes.co.uk for advice. Proof of purchase is required and all products must be undamaged in their original packaging and include all relevant accessories.

Please note that:

  • No refunds or exchanges can be given on Bespoke / Made to Measure Goods or Special Order Goods
  • Wickes Kitchen & Bathroom only stores are unable to accept returns for products purchased in other stores
  • Refunds can not be given on
    • The purchase of Gift Cards
    • Out of date products
    • Perishable Items (Plants, Turf etc)
  • If the product you purchase is faulty, or not as described, we may offer an exchange, refund or repair as appropriate.

As a consumer customer you may have additional legal rights and this policy does not affect these rights.

Cancellation Rights

You can cancel any online order and receive a full refund (including standard delivery charges) at any time before the product is dispatched or within 14 days starting on the day after delivery.

Please note that if you cancel an order after the product has been delivered, you will be responsible for returning the Product to us at your cost within 14 days of the cancellation of your order. You can arrange for the product to be collected, by us or our nominated carrier, or return the product to your local Wickes store for free, with proof of purchase.

Faulty or Damaged Products

In the unlikely event that a delivered product is faulty or damaged, we will exchange it or provide you with a refund, as long as we are notified of the product's fault within 30 days of it being delivered to you.